HDMI Port Specialists
The PS5 and PS4 HDMI port is one of the most common repairs we see. Bent pins, broken ports, and no-display issues are all resolved in-house using professional micro-soldering equipment.
Overheating & Thermal Service
Loud fan, shutting down mid-game, or running hot? We deep clean, replace thermal paste, and apply liquid metal on PS5 APU — the proper fix, not just a quick clean.
Board-Level Repairs In-House
From power issues to disc drive failures and complex board-level faults — we perform advanced diagnostics and micro-soldering in-house rather than sending your console out.
Our PlayStation Repair Services
HDMI Port Repair — PS5
The most common PS5 repair. Damaged, bent, or broken HDMI ports repaired or replaced using professional micro-soldering equipment. Restores full display output including 4K and 120Hz.btr
Overheating & Loud Fan Fix
Loud fan, thermal throttling, or mid-game shutdowns diagnosed and resolved. Includes internal inspection, dust removal, and thermal service as needed.
Liquid Metal Application — PS5
The PS5 uses liquid metal on its APU from the factory. Over time it can dry out or migrate. We safely clean and reapply liquid metal — the correct fix for persistent PS5 overheating.
No Power / Won't Turn On
PlayStation that won’t power on diagnosed at the board level. Power supply issues, blown fuses, and component-level failures identified and repaired in-house.
Controller Repair
Joystick drift, sticky buttons, broken thumbsticks, trigger issues, and charging problems on DualSense and DualShock 4 controllers.
Water & Liquid Damage
Liquid-damaged PlayStation consoles inspected, cleaned at the board level, and repaired where possible. Bring it in as soon as possible after exposure.
HDMI Port Repair — PS4 / PS4 Pro / PS4 Slim
Bent pins, broken ports, and no-display issues on all PS4 variants repaired in-house. One of the most frequent PlayStation repairs we perform.
Deep Clean Service
Full internal dust removal, fan cleaning, heatsink cleaning, and vent clearing. Recommended annually for all PlayStation consoles — especially PS4 models known for dust accumulation.
Thermal Paste Replacement
Dried-out thermal paste causes overheating and performance issues. Fresh high-quality thermal paste applied to the CPU/APU for significantly improved temperatures.
Disc Drive Repair
Disc drive not reading, ejecting, or accepting discs on PS4 and PS5. Drive repair, laser replacement, or drive replacement performed in-house.
USB Port Repair
Damaged or non-functional USB ports on PS4 and PS5 repaired or replaced.
Hard Drive & SSD Upgrade
Upgrade your PS4 HDD to SSD for faster load times, or expand PS5 storage with a compatible M.2 NVMe SSD. We install and set up the storage expansion.
General Diagnostics
Not sure what’s wrong? Bring it in. We’ll assess your PlayStation and give you an honest quote before any work begins.
Why Choose Device Dr?
We provide professional PlayStation repair in Castle Rock for all common — and not so common — PlayStation issues. The HDMI port repair is our most frequent PlayStation job and one we’ve performed hundreds of times with the right micro-soldering equipment. The PS5 liquid metal service is something most shops won’t touch — we do it correctly and safely. Whether it’s a quick deep clean or a complex board-level repair, Device Dr delivers honest, in-house service backed by 315+ 5-star Google reviews from your neighbors across Douglas County. We always assess and quote before any work begins — no surprises.
Start Your PlayStation Repair With Device Dr
Tell us what’s going on with your PlayStation and our Castle Rock technicians will respond quickly. Include the model (PS5, PS4, PS4 Pro etc.) and a description of the issue.
- All PlayStation models serviced
- Board-level repairs performed in-house
- Backed by 315+ 5-star reviews
We respect your privacy. No spam. Fast response.
We repair PlayStation 5 (PS5), PlayStation 4 (PS4), PS4 Pro, PS4 Slim, and PlayStation 3 (PS3). Contact us with your specific model and issue for a quote.
Yes. PS5 HDMI port repair is one of the most common repairs we perform. We replace the HDMI port using professional micro-soldering equipment and restore full display output including 4K and 120Hz support. Most cases are completed same or following day; not weeks-out like our local competitors.
In most cases yes. No display on PS4 is typically caused by a damaged HDMI port — bent pins or a broken port. We repair or replace the HDMI port in-house. In rarer cases it can be a board-level issue which we also diagnose.
Sony uses liquid metal thermal compound on the PS5’s APU (processor) instead of traditional thermal paste. It provides excellent thermal conductivity but can dry out or migrate over time, causing overheating. We safely remove old liquid metal, clean the APU, and reapply fresh liquid metal — the correct fix for PS5 overheating.
Often yes. A PlayStation that won’t power on can have several causes — a blown fuse, failed power supply component, or board-level issue. We perform a full diagnostic before recommending a repair.
We recommend a deep clean every 12-18 months for PS4 models which are particularly prone to dust accumulation. PS5 models benefit from a clean every 18-24 months. If your fan is noticeably louder than usual, it’s time for a clean.
Yes. Common disc drive issues including not reading discs, not accepting discs, and ejection problems are repaired in-house. We diagnose the specific cause before recommending a disc drive repair or replacement.
Accordion ContentYes. Joystick drift on DualSense (PS5) and DualShock 4 (PS4) controllers is one of our most common controller repairs. We replace the analog stick module to restore accurate, drift-free control.
Most common repairs like HDMI port replacement and deep cleaning are completed within 1-3 business days. Complex board-level repairs may take longer. We’ll give you a realistic timeline upfront.
A diagnostic fee of $50+ may apply for complex issues such as no-power or board-level failures. We always provide approval before proceeding with any paid repair.
In most cases yes. We do not format or reset consoles unless specifically required by the repair. We recommend backing up your save data to PlayStation Network or a USB drive before any repair as a precaution.
We offer a 90-day limited warranty covering defects in parts and workmanship. Does not cover accidental damage, liquid exposure, or physical impact after repair.
Why Castle Rock Chooses Device Dr
Posted on Google Griffin YeomansTrustindex verifies that the original source of the review is Google. Fixed an overheating PS5. Very knowledgeable and friendly.Posted on Google Jeffrey BermanTrustindex verifies that the original source of the review is Google. Had pop ups on my phone warning about viruses taking over my phone. Went to xfinity for advice/ help since I have xfinity mobile. Was advised to take to Device Dr. Excellent advice. Young man in charge immediately addressed problem and removed all bad aps. Phone working fine now. I highly recommend Castle Rock Device Dr.Posted on Google Steve ThomtonTrustindex verifies that the original source of the review is Google. These folks are great! I've used them many times for both laptop issues and cell phone issues. I've never been disappointed! Reasonable, pleasant and efficient! All you could ask for from any shop.Posted on Google Daniella HagenTrustindex verifies that the original source of the review is Google. i would like to share that i appreciate the fair pricing, knowledge, & customer service / care. i would highly recommend device doctor!Posted on Google Lisa HundleyTrustindex verifies that the original source of the review is Google. Happy to share our great experience: ⭐️⭐️⭐️⭐️⭐️ I needed a new battery for my iPhone, and we found Device Dr. in Castle Rock. We were so glad we made the drive from Elizabeth! The owner, Mike, is a genuinely nice guy who clearly loves what he does, and he’s excellent at it. He repairs phones, computers, and more, and his fast, personalized service at a fair price really stood out. He’s earned our business for the future, and I truly believe that “tried and true” goes a long way. Thanks again, Mike!Posted on Google Debra BTrustindex verifies that the original source of the review is Google. I'm very happy with the service at Device Dr. They went above and beyond to help me get my headphones working. I walked in and they immediately went to work on my issue. Thank you!Posted on Google Austin millerTrustindex verifies that the original source of the review is Google. I can not give this guy enough stars! From the immediate professionalism to the amazing customer service this guy knows what he's doing. My phone crashed out and wouldn't charge no matter what I tried he was able to get it working again next day without having to order any parts. So I brought in a 10 year old phone I'd wanted pictures off for years and he was able to get it working too. If you ever have a problem with your phone or laptop this is your guy! Fair and honest pricing for the amazing service he provides. What a breath of fresh air a truly well operated business experience can be.Posted on Google T HTrustindex verifies that the original source of the review is Google. Definitely recommend this shop! What a great person that runs it. Definitely wish there were more like him! Thanks so much for the expedited repair. Also for taking the time to answer all my questions and educating my boys on phone repairs!Posted on Google Lu Ann ThorpeTrustindex verifies that the original source of the review is Google. Best Device Dr. EVER!! Knew exactly what to do. Thank goodness - because I had absolutely no idea where to begin. Would highly recommend!Posted on Google Corey AguilarTrustindex verifies that the original source of the review is Google. These guys are amazing. Phone would t charge. They fixed it in 5 min. Free of charge. Will definitely be giving them all my businessVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Proudly Serving Castle Rock & Surrounding Communities
Customers regularly visit our Castle Rock repair shop from across Douglas County and surrounding communities for trusted, same-day phone, tablet, computer, laptop and device repairs. Whether you’re coming from just down the road or a nearby town, our team is here to help.
Castle Rock
Castle Pines
Parker
Highlands Ranch
Lone Tree
Sedalia
Franktown
Elizabeth
Larkspur
Monument
Littleton (South)
Centennial (South)
Aurora (South)
Roxborough
