2 months ago
When my iPhone 14 Pro stopped charging, I called in for assistance. While I received their voice mail with contact instructions, Sean called me back before I could send a follow-up text. He talked about options for me and was confident it was likely a buildup of debris in the port, even though I had tried compressed air to clear it. I brought it in today, Sean took it back to the work center, and came back a few minutes later with my like-new phone. As he suspected, there was a significant amount of buildup in the port, which he was able to clear. Kind of cool that they have monitors, so you can watch them while they’re working on your device. I’ll definitely be back next time I’ve got something that needs to be repaired.